FAQ'S
Q
Why do costs vary from day to day?
ARates vary depending on what events are happening in the area and the demand is naturally higher during peak season and weekends
Q
Is wifi available in the rooms?
AWifi is available free of charge to all our guests in bedrooms and in public areas.
Q
What happens if i do not arrive before the hotel closes?
AIn the event of late arrival, please contact the hotel to arrange time of arrival, we will provide you with your room number, door code and directions to your room
Q
What time does reception close?
AWe close reception at 20.00pm each evening
Q
Is there a service charge on room service?
AA £5 per plate charge applies on room service. Please contact mount pleasant hotel on 01684 561837 for food serving times. If in the event we have a busy restaurant or function, room service may stop
Q
Can we drop off our luggage at the hotel?
APlease contact the mount pleasant hotel directly on 01684 561837 to arrange for your luggage to be kept safe
Q
I am under 18 can i stay in a room by myself?
AGuests under the age of 18 must be accompanied by an adult over the age of 18
Q
I have booked non-refundable, can i transfer this booking to another date?
AAll non-refundable bookings are non transferable or non refundable
Q
I’ve booked via a third party and want to cancel
APlease contact the company you booked directly with and they will advise you on their terms and conditions and make necessary changes on your behalf
